About us : Buy a Wok
Are you reading these words? Congratulations, you care about the products you buy! Like us, you place the quality of your food at the heart of your needs and priorities. In the following lines, we will introduce ourselves to you in all transparency.
🍽 You know the saying: "You are what you eat" So do we, and we dream of a world where everyone can eat balanced food, prepared with heart, seasoned with excellence, and cooked with passion. This has even become our mission: to offer you reliable, high-quality woks made by specialist manufacturers to give you access to a healthy and varied cuisine.
🥑 At The Wok House®, our different ranges allow us to address all lovers of healthy cooking and gastronomy in general. From the beginner, to the starred chef, we want to be able to make the wok the central element of your kitchen while making sure we select the best materials. Because cooking with top quality equipment is a priority.
🍏 The Wok House® is first and foremost two friends with a passion for sport, nutrition and well-being who have adopted the wok to simplify their lives, save time and enjoy all the benefits of this kitchen utensil with its amazing properties. A team united around a single objective: to make healthy cooking accessible to everyone at home!
💭 Leny | Founder of The Wok House®.
💭 Gabriel | Founder of The Wok House®.
What type of wok should i buy?
🔎 Our first thought when we set up our project was, "What is a good wok?" After a series of tests, findings, failures and finally successes, we are able to state that: A good wok is one whose material is optimal for cooking, one whose manufacturer has been carefully selected for its demand for perfection.
The one that does not take up too much space in your kitchen but still allows you to combine all the ingredients of your choice to obtain the perfect wok recipe you want. The best wok is also the one you need. That's why we're here to listen to you in order to improve our products and give you the best advice, whether it's culinary or technical.
What wok should i buy?
💬 Still not convinced? Who better than new wokers to tell you about it? Here are some testimonials from our Wokers friends.
- Daisy J. "Super convenient. I love my wok. Everything I cook is great. In practice it is light and easy to clean and store. I highly recommend it without hesitation."
|- Alexander L. "I am very pleased with my purchase, perfect for replacing a sauté pan, nothing sticks and easy to clean. I love it. I totally recommend this site"|
|- Judith F. "I recommend it to everyone, because it doesn't stick at all, and even frozen products come out easily."|
Which is the best wok to buy?
🙏 If you are about to join the The Wok House® family by buying your wok from our online shop, we would like to thank you and welcome you to our site!
- As soon as you place your order on our online shop, your payment is 100% secure and encrypted by SSL software. You will then receive an order confirmation email containing your order number and a precise summary of the items it contains.
- You can cancel your order at any time before it is dispatched, and you can make changes if necessary (address, telephone number, etc.) by simply sending us an email via our Contact Form
- Once your order has been dispatched, it will take an average of 7 to 20 days to arrive at your home. In case of a problem, you can contact us by email to proceed with a verification or a refund.
- You can track your parcel using your tracking number and the date you made your purchase, by going directly to our section: Track my parcel
- If your product is not suitable, or is damaged, you have up to 14 days after receipt to notify us by email and make a return to our warehouse to receive your refund, or receive a new item.
Secure payment: All your payments are processed by Stripe and Paypal, the two largest banking platforms in the world. Every transaction made on our website is encrypted by SSL software (High Security Technology).
British Customer Service: You have a problem? Or you just want to ask us some questions? Send your request on our contact form, and our team will answer you as soon as possible.
Free Delivery: Your delivery is free, wherever you are in the world. If you wish to benefit from a faster and more secure delivery (Loss & theft), you can choose this when placing your order.
Satisfied or Refunded : In case of problem, you can send us an email and we will tell you the return procedure to follow to obtain your refund, or a replacement of your current item by another.